These awards are designed to recognise the financial institutions that excel in delivering the best customer service
Champagne sponsorship includes:
Logo on banners at Champagne reception
Thanks within introductory speech
Logo on banners surrounding the event
Logo on screen backdrop on stage set
Logo on proceedings, menus and results brochure
Editorial mention in follow up coverage
Table for 10 at the event
The event is a key networking opportunity, attended by key industry personalities and senior finance journalists from The Guardian and The Observer. Sponsorship of the event also offers the opportunity to build consumer awareness in the subsequent editorial coverage.
Readers are asked to rate their financial services providers according to a range of criteria on a 5 point scale. This includes efficiency of handling queries, claims procedures, ease of access to providers, competitiveness of policies and overall customer service. Over 7,000 responses were received last year.
Past sponsors include Virgin Money, First Direct, Saga and Smile.
It’s an established and prestigious event in its 7th year, considered a benchmark for customer service. The ceremony is a black tie event with a high profile guest speaker. The awards will be followed up by editorial coverage in Money, Cash, Money Observer and Guardian Unlimited Money.
Offers association with two leading quality newspapers, the UK’s most popular website and the UK’s leading investment magazine.
Generates word of mouth recommendation from consumers.